When you first apply for a UniPass you will be given a string of randomly generated letters and numbers printed on a docket. This is your initial UniPass to get you started. You can change this UniPass password at any time.

How do I enter my UniPass?

You use a UniPass in combination with your UNSW user ID, which is your staff number or student number. Your UNSW user ID is printer on your UNSW ID Card.

Staff number / user IDs begin with an 's' as in s1234567

Student number / user IDs begin with a 'z' as in z1234567

I know my UniPass but I want to change it

If you know your UniPass you can change it online as follows:

1. Click on the 'Change your UniPass' link below
2. Enter your staff number OR student number in the 'User Name' field
3. Enter your existing UniPass password in the 'Password' field

If you log in successfully you will access the 'Do it Yourself' page. This is where you change settings for your online services account. Scroll down to the heading "UNIPASS" and follow the instructions to change your UniPass password. If your login attempt fails, refer to "I can't remember my UniPass" below.

     Change your UniPass (login window appears)

 

Once you have changed your UniPass, your old UniPass will no longer function. The system does not store previously used passwords.

I can't remember my UniPass (or I've lost it)

If you've forgotten your UniPass you won't be able to access the above web page to change it. Instead contact the IT Service Desk on 9385 1333 or visit the IT Service Desk Counter, Level 2, UNSW Library to obtain a new UniPass. Passwords are secret and known only to users. There is no way of retrieving a password if you have forgotten it.

Choosing a good password

When creating a new password keep these points in mind:

• Don't use words you can find in a dictionary of any language, including swear words
• Don't use names as passwords
• Don't use the same password for every situation, for example use one password for email and another for online banking

• Use at least 6 characters in your password
• Use a combination of numbers, letters and characters (eg # % @ ! ) in your password
• Mix uppercase and lowercase letters randomly
• Change your passwords from time to time

Strong Passwords

Strong passwords are difficult to guess and provide the best protection, for example: 2@@K00L and y00N!! use mixtures of upper and lower case, special characters (@ !), substitute the letter O with zeros and are at least 6 characters long.

Obviously, these examples should not to be used as they have been seen by everyone accessing this page, but use the same level of creativity in making your own 'strong' password.

Use it don't lose it

The best way to remember your password is to use it often. Ignore prompts to 'remember this password' until your new password is firmly committed to memory.